Purchasing a Package

Need help with how to purchase a package on Digital Helpdesk?Watch our step-by-step video clip to guide you through. You can see more video Digital Helpdesk FAQs

What are my payment options?

Currently, our only standard payment option is through bank transfer. More payment options will be supported in the future. For non-standard payment requests - please contact us to discuss other ...

What’s the Refund Policy?

You may be eligible for a refund the account you created does not have a ticket created within 7 days of the purchase date. A small handling fee will be deducted from your payment of 4.5%. After the ...