What services does Digital Helpdesk cover? How do I know if what I need is supported?

Digital Helpdesk covers various services regarding digital marketing and marketing technology, with departments listed as follows: 1. SEO (Search Engine Optimization)2. Advertising3. Data Analytics4. ...

Are there any hotlines or contacts for urgent issues?

Currently - our support line is only available during standard work hours (9.00 - 17.00 ICT ). Should you have any urgent issue - you can call us at +66 2 297-0289.

How do I extend my package expiration date?

If your package is about to expire - you can extend the credit duration by purchasing a new package of any size. In the case that you already own a Medium or Max package, accquiring a smaller one ...

What should I do if I want to upgrade/downgrade the package?

Currently - the type of package cannot be changed after purchasing. To upgrade the service scope coverage - you can acquire a larger package and all credits from the smaller package will be ...

Can I try services before I purchase the package?

We do not offer free trials at the moment. However, you can follow our facebook page and keep posted for some promotions we may have in the future. In the meantime, if you have any questions you can ...