Creating and Submitting Tickets

Watch our screen record to guide you through on how to create and submit new tickets on Digital Helpdesk. You can see more video Digital Helpdesk FAQs

Approving Tickets

Watch our video guide to learn more about ticket status and procedures after submitting a ticket on Digital Helpdesk. You can see more video Digital Helpdesk FAQs

Starting and Closing Tickets

Watch our short video clip to learn more about the process of resolving the tickets on Digital Helpdesk. You can see more video Digital Helpdesk FAQs

Reopen Resolved and Closed Tickets

Still need help with your resolved issue? Watch our guide to learn how to reopen a resolved and closed ticket. You can see more video Digital Helpdesk FAQs